Complaints Procedure

Please contact us in the first instance, if you wish to register a complaint, please write to us at the address below or email us at [email protected]

We will do everything we can to address your complaint and attempt to put things right as quickly as possible.

A summary of our internal procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the financial ombudsman service at www.financial-ombudsman.org.uk or by contacting them on 0800 0234 567